How do I disable the third-party cookie in On Demand/SmartSource Data Collector and in the Webtrends JavaScript code?
For products:
Webtrends On Demand
Webtrends Analytics 9.2a
Webtrends Analytics 8.x
Webtrends Enterprise 7.5
Webtrends Professional 7.5
Webtrends Small Business 7.5
Last modified:10/1/2010
Introduction:
Before continuing please note that the following reasons for keeping the third-party cookie intact:
1. The migration process (migrating visitors from the third-party cookie to the first-party cookie) requires an existing third-party cookie. This assumes you have been using the older cookie and tag.
2. The first-party cookie cross-domain migration (released with 7.5a) requires an existing third-party cookie.
3. If a first-party cookie doesn't exist, the third-party cookie value will be used for sessionizing.
If disabling the third-party cookie is a necessity, Webtrends recommends disabling the third-party cookie using either the global configuration option, for the SmartSource Data Collector, or by the "Per Hit via JavaScript" option.
Process:
Note: This does not apply to the Webtrends First Party Cookie, which currently cannot be disabled.
To disable the third-party cookie globally:
Webtrends On Demand - This option is not available.
For the SmartSource Data Collector, modify the following line in the dcs.cfg file:
[cookieserver]
enabled = true
Change to:
[cookieserver]
enabled = false
To disable the third-party cookie per hit via the JavaScript:
In Webtrends On Demand, add the following line to the JavaScript code:
DCS.dcscfg=1;
For the SmartSource Data Collector, change the following line in the dcs.cfg file, or add it if not present:
cfgbyhit=true
...then and add this line to the JavaScript:
DCS.dcscfg=1;
To disable the third-party cookie per data source via the sitemap:
For Webtrends On Demand, this can be accomplished by request to the Webtrends On Demand Operations team.
For the SmartSource Data Collector, change the value in the fifth column for the data source in the webtrendssites.lst file.
Note: This will disable all cookies, which may not be ideal.
To disable the third-party cookie per visitor:
In Webtrends On Demand, visitors must visit the Webtrends On Demand opt-out page at the following URL:
https://ondemand.webtrends.com/support/optout.asp?action=out
Visit the Webtrends On Demand OptOut page, which sets the cookie (WTLOPTOUT=yes)
For the SmartSource Data Collector, the customer must provide a method to set the WTLOPTOUT=yes cookie.