Why are visits to a page higher when I filter on that page?
Introduction:
You have two separate profiles. One profile includes activity to the entire site and the other profile includes activity to a single page on the site.
When viewing the "Pages" report for the page, you may encounter a situation where the number of visits to the page is higher when you're filtering only on that page.
Example -
- Overall Profile - Page A: 40 Visits 50 Views
- Profile filtering on just Page A - Page A: 45 Visits 50 Views
Procedure:
By default a visit is closed after 30 minutes of inactivity. Using this information, we can determine why visits can be higher when filtering off of a single page.
Example scenario of how visits can differ using the above information:
A visitor comes to your site and hits Page A. This visitor looks around your site for the next 45 minutes and prior leaving your site, hits Page A again.
The visit itself will look something similar to the following in the log file:
10:00:00 Hit Page A
10:01:00 Hit pages on the rest of the site
10:15:00 Hit pages on the rest of the site
10:31:00 Hit pages on the rest of the site
10:38:00 Hit pages on the rest of the site
10:45:00 Hit Page A again and then left the site
For the overall profile, which doesn't have a filter, Page A would have 1 Visit and 2 Views.
For a profile that has a filter to only include Page A in the reports, the report would show 2 Visits and 2 Views.
When the filter is applied, the profile no longer sees the activity that is not being included. When it runs against the above scenario, this profile only sees the following:
10:00:00 Hit Page A
10:45:00 Hit Page A again and then left the site
As the session tracking definition closes out a visit after 30 minutes of inactivity, because all the activity is being excluded between 10:00:00 and 10:45:00, each hit to the page is not also considered a separate visit.
Related Articles
What is a visit filter?
Products: Webtrends On Demand Webtrends Analytics 8.0x Webtrends Analytics 8.1 Webtrends Analytics 8.5 Webtrends Analytics 8.7 Webtrends Analytics 9.2 Introduction: Unlike hit filters, which filter activity based on the occurrence of certain criteria ...
Custom Report shows visitors with 0 hits and multiple visits
Products: Webtrends Analytics 8.x Webtrends OnDemand Symptoms: You have created a custom report with Visitors as a dimension and hits and visits as measures. You also have at least one filter on the profile. When viewing the report, it appears the ...
How does Webtrends count licensed page views?
For products: Webtrends Analytics 9.2x Webtrends Analytics 8.x Webtrends Enterprise 7.x Webtrends Professional 7.x Webtrends Small Business 7.x Last modified: 1/1/2011 Introduction: Webtrends counts licensed page views, or server calls, on a per log ...
Why are my licensed page views going up much faster than my analyzed page views?
For products: Webtrends Analytics 8.x Last modified: 4/5/2010 Situation: In looking at your licensed page views vs your analyzed page views, you are seeing a much larger increase in the licensed page views when a profile is analyzed than you are in ...
Why does my paid search engine report higher click-throughs or hits than Webtrends?
Products: Webtrends On Demand Webtrends Analytics 8.0x Webtrends Analytics 8.1 Webtrends Analytics 8.5 Webtrends Analytics 8.7 Webtrends Analytics 9.2 Answer: There is no expectation that Webtrends' report data will match that from third-parties for ...